Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopShipping Policy
Effective Date: July 2026
At FM Perfumes, we are committed to delivering your order safely, securely, and as quickly as possible. Every product is carefully inspected, packed, and dispatched to ensure it reaches you in excellent condition.
This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.
Once your order is successfully placed and payment is confirmed, our team begins processing it.
Every order undergoes quality inspection before dispatch to ensure it meets FM Perfumes’ quality standards.
Most orders are dispatched within 1–2 business days after successful order confirmation.
In certain cases, dispatch may require an additional 1–2 business days, including but not limited to:
If dispatch is expected to be delayed beyond our normal processing time, our customer support team will notify you using the contact details provided with your order.
After dispatch, estimated delivery timelines are generally:
Delivery timelines are estimates only and may vary depending on:
FM Perfumes proudly delivers across India through reliable courier and logistics partners.
For international shipping or export enquiries, customers may contact our support team before placing an order.
Shipping charges, if applicable, will be displayed during checkout before payment.
From time to time, FM Perfumes may offer free shipping promotions, subject to minimum order value, location, or other promotional conditions.
Once your order has been dispatched, you will receive shipping confirmation along with the tracking details via email, SMS, WhatsApp, or other available communication channels.
Customers can track their shipment directly using the tracking information provided by our courier partner.
Customers are responsible for providing complete and accurate delivery information, including:
FM Perfumes shall not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.
If you need to modify your delivery address after placing an order, please contact us immediately.
Address changes can only be accommodated before the order has been dispatched. Once the shipment has been handed over to the courier partner, we may not be able to modify the delivery address.
Our courier partners generally make multiple delivery attempts.
If delivery cannot be completed because:
the order may be returned to FM Perfumes.
Any re-dispatch will require payment of applicable forward and return shipping charges, as outlined in our Return, Exchange & Refund Policy.
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.
These may include:
FM Perfumes is not liable for delivery delays caused by such external events. However, we will make every reasonable effort to assist customers in tracking and resolving delayed shipments.
If the outer courier package appears visibly damaged at the time of delivery, we recommend:
Please refer to our Return, Exchange & Refund Policy for complete claim procedures.
If your shipment appears lost during transit, FM Perfumes will coordinate with the courier partner to investigate the matter.
Replacement or refund decisions will be made only after the courier partner completes its investigation and confirms the shipment status.
For operational reasons, orders containing multiple products may occasionally be shipped in separate packages.
Customers will be informed if an order is dispatched in multiple consignments.
Delivery timelines for:
may differ from standard retail orders.
Estimated production and dispatch schedules will be communicated individually before order confirmation.
Customers are requested to:
If you have any questions regarding your shipment, please contact us.
FM Perfumes
Pune, Maharashtra, India
Email: info@fmperfumes.in
Phone / WhatsApp: +91 81040 75663
Customer Support Hours:
Monday – Saturday
11:00 AM – 7:00 PM (IST)
At FM Perfumes, every order is more than just a shipment—it’s a promise of quality, craftsmanship, and exceptional fragrance. We appreciate your trust and strive to ensure that every delivery reaches you safely and on time.